Return Policy

ALL ITEMS ARE NON-REFUNDABLE!

30MENU does not accept any refund, return or exchange by any means.

We hope you will love everything that you order ( ¨̮ )

SHIPPING Free shipping on orders HKD800 or above — only for payments via Bank Transfer / FPS / PayMe. *** Credit Card / PayPal payments not eligible for free shipping. 凡購物滿HKD800即享免運費優惠 — 只限使用銀行轉賬 / FPS / PayMe付款 ***使用信用卡 / PayPal付款不適用於免運費優惠

PRE-ORDER The pre-order itemslisted on webpage will be shipped within one month after the order is placed. If ordered items are out of stock, replenishment will be notified separately and the full amount will be returned. The estimated date of arrival for PRE-ORDER items are between 1-3 weeks, owing to the difference in duration of manufacturing. We are sorry that sometimes ordered items might be out of stock due to insufficient fabric supply or any uncontrollable cases. If for any reasons we are unable to fulfil your order/ requests, we will let you know at the earliest opportunity. Refund or exchange of items are applicable for special cases. 網頁上列載的Pre-order貨品將視乎製作流程，於一至三個星期內到貨後並依訂單付款順序出貨。如因布料供應不足等情況而無法完成訂單，將另行通知，全數退回款項或以補差價形式訂購其他貨品。

MEMBERSHIP Get a JUPITER MEMBER upon a single purchase over HK$1,500, or purchases over HK$3,000 in a month, enjoy the following discounts on your next purchase: • Enjoy a 10%off discount during the monthly new menu arrival period; • Enjoy a 5%off discount on all regular-priced items of 30MENU COLLECTION♡ 於30MENU單次購物滿HK$1,500；或於一個月內購物滿HK$3,000，於下次購物時即可享有9.5折會員優惠及新menu上架週9折 (Jupiter Member)

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